No matter which payment method you choose, Mercari will provide you with a secure and convenient way to get paid and protect your personal information. Thank god she was a good human being and still shipped it for me instead of taking my money and running, but got forbid if she didn't ship it.. That would have been 70$ more dollars I would have lost! In the United States, Mercari collaborates with USPS and FedEx to let users print shipping labels, etc. Mercari is owned and operated by Mercari, Inc. , founded in 2013 by, among others, CEO Shintaro Yamada, and CTO Ryo Ishizuka, who co-founded Mercari in Japan in July 2013. You could check it periodically. This protects you and your money while they do a thorough investigation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. randomly got this person blowing up my After he offered 75, declined 95, then offered 80, Glad They Liked The Item/ First 1 star rating. Or do they rip you off and keep the interest gained form all sales while in their bank? This is so illegal right!? Inside the settings menu, find and tap on the option for Account. And if they really send it there can I claim it ? I've heard of them needing to verifying you but I've never heard of them not being able to. Mercari provides you with a means to make money fast. To help you revise companies unique policies, we have prepared detailed guides that will explain it all: Why spend hundreds or even thousands of dollars on lawyers when the ideal solution is only a few clicks away? And then another instance happened where an item was damaged and they didnt refund me either. Alternatively, you can chat with the customer service team or send an email to customer. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Mercari is an online consignment shop. If they dont act accordingly, Mercari will remove their accounts for a set time or indefinitelyif you repeat the violation. ComplaintsBoard.com is a leading complaint resolution website on the Internet. There are a number of choices you can choose from under the limited account reason. Creating proper child travel consent forms, divorce settlement agreements, and powers of attorney has never been easier! Date of experience: December 07, 2022 I'm a wife, mother and business owner- not some terrorist!!! This means that while Mercari may not be completely anonymous, they do take steps to try and protect their users identities. What the F! I filed a report with the BBB . Be sure to delete all listings and complete all transactions before submitting a closure request. You can also explain your appeal in detail and provide images when necessary. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_11',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');No, I typically do not use my real address on Mercari. To get your money out, you'll simply withdraw in the standard way once both you and your buyer have rated . Today I am going to show you guys how to delete your Mercari account. Mercari Mercari They closed my account without any warnings and are keeping my money from my sales San Francisco Ca . Once youre logged in, tap on the Settings icon at the bottom of the screen. If you have an unusually high number of order cancellations, or if Mercari receives high volumes of returns and/or chargebacks from people who purchase from you, it indicates poor seller behavior or potential fraud. Virgin Mobile Account Got Suspended, Here Are the Next Steps! No seller would want to have their account limited or completely terminated. If youre ordering from an official Mercari store, the tracking number should automatically be provided to you. When I tried to request they said they needed to verify . DO NOT USE THE APP MERCARI!!!! This is why it is crucial to read up on the prohibited goods that violate the platform's terms of service. Trading or exchanging, including international shipping and shipping from a manufacturer, should be avoided for transactions. Treasury Secretary Janet Yellen formally put Congress on notice last week that the agency will have to start taking "extraordinary measures" after the US reaches its $31.4 trillion debt limit on . I just never leave more I guess this is how they get the money to give out! They may have discovered activity on your account that suggests you were using the platform to engage in activities that violate their terms and conditions, such as selling counterfeit goods, creating multiple accounts, or otherwise engaging in fraudulent or misleading behavior. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Account Suspended for NO Reason Mercari holds $1800 How I got my account back! Mercari offers a secure payment platform, helping make transactions safe, fast, and easy. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_0',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');If you believe that your account was closed in error, you can contact Mercari Customer Support by submitting a request through their Help Center. If youd prefer to speak to a Customer Service Representative directly, you can call their toll-free phone number at 1-888-325-2168 anytime during their customer service hours (Monday Friday 8 am to 10 pm EST, Saturday and Sunday 10 am to 6 pm EST). This includes the period your account is under observation and/or if you need to take action. How is this legal? Its a lot of money! Click on 'Delete Account'. This is to protect not only you but also other Mercari users. You can subscribe here today! In either case, youll be able to view the tracking number, type of mail service, and other details from the SHIPPING & TRACKING page of the Mercari app. They sent me a notice to have my funds sent by direct deposit, but closed the account before I could get my funds. If not, i guess i have no recourse and Mercari will in fact close my account with . 2) Select the "Subscriptions" option. You can check our Mercari return policy guide if you have any questions regarding that. . A BIG FAT YES!!! Secure Payment, on the other hand, requires that the buyer and seller meet up in person to secure a transaction. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace. If you believe your phone number is already registered, it is best to contact the customer service team for the relevant service provider. Well limit your account to protect potential buyers while we review the behavior and account information. Why would I even want more than one account?! When signing up for a Mercari account, users are required to enter their email address, name, phone number, physical address, and date of birth. At least 50% of the shit is counterfeit items. The site has been active since 2013 and they take their users safety and security very seriously. Isnt this illegal to keep my money ? I'd call them ASAP. It can be days. This includes detecting multiple accounts with the same IP address, which would indicate that the accounts are related. Yes, Mercari is a legit and safe platform to buy and sell items online. Join. They will deposit the money directly into your bank account after your item has been marked as Delivered or received. Online Services Mercari Account was closed and funds are on hold Mercari complaint: Account was closed and funds are on hold Realuxonlineshoppe on 19 July 2022 about Mercari in category Online Services File your complaint How does Complain.biz work New complaint Complaint pending Complaint resolved Complaint closed My complaint: Have you tried contacting Mercari on social media? Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Ever!! Keep in mind: If you still have items listed, incomplete direct deposits, or in-progress orders, we will not be able to close your account. Mercari has a list of prohibited items that users cant sell or list, including: Note that selling these types of products is forbidden on most e-commerce websites. New comments cannot be posted and votes cannot be cast. Whether it is extra funds you are after, or maybe you wish to make a considerable amount, the app offers both opportunities. A few factors cause an account to be limited or terminated. Refresh the page, check Medium 's site status, or find something interesting. It also uses IP address information to help show localized information and ads, as well as to improve our security measures. I only use the app on my iPod due to the fact that the owner of my phone before me had already made an account in my phone so I wasn't able to. To do so, you will first need to download the app from the App Store on your mobile device. I have never seen this in my life. Experience Timeline. Another way to temporarily disable your Mercari account is to contact customer service and request that your account be temporarily suspended. They have a variety of steps built in place to protect users from fraud and other issues that could arise during a transaction. Buyer returned an empty box. Go to 'My Page'. The email I also received said after all my transactions were complete they would release my funds and close my account. To make the exchange of goods legal and respectful, Mercari doesnt allow the following conduct: The Terms of Service exist to establish order among users. What do we do!? If the company notices unusual activity on your account, it will suspend you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I currrbtly have a $513 balance. When your account gets limited, you will receive a notification and email about the details on the app. When youre selling something on Mercari, you have the option to offer an Instant Payment or a Secure Payment service. I never leave any money with them. Create an account to follow your favorite communities and start taking part in conversations. If you are unable to contact the service provider, try confirming if the number is still registered in your name or on the account that is associated with it. Has anyone had bad experiences with this app? They explicitly prohibit illegal transactions and weapons, among other things. And the app gives out money too for you signing up, if you get people to use your code you get 2$ to use on the app to buy things for every person, I've saved up 30$ before.. If they actually send it to unclaimed property, yes you will be able to claim it. Privacy Policy. These Hunter boots were listed as EUC, with box. NOT TRUE!!! Mercari CLOSED ACCOUNT IRS delaying requirement to report $600 in gig work on taxes. A user's sales balance cannot be withdrawn if the name registered does not match the name of the account for the balance transfer; this prevents fraudulent listings, such as stolen goods. The next message I received said that I am banned . By verifying your account, Mercari can help protect both buyers and sellers on the platform. This can often occur if the same phone number is given to multiple people in a family, or if the same phone number is associated with multiple accounts. The platform outlines that accounts are closed when they are found to be in violation of the Terms of Service or when there has been suspicious or unauthorized activity related to the account. Once youre logged in, go to the settings page by tapping the gear icon in the top right corner. Hope this gets resolved ASAP, Do u have an idea of what actions will happen if I contact the attorney general or CFPB? There's also a $2 fee if a direct deposit transfer is rejected by your bank. It is such an inconvenience, especially to sellers, as you are not allowed to transact with clients and close sales--your ultimate goal for joining the marketplace in the first place. You will also get a Mastercard and Visa code letter that should support your case and speed up the refund process, as per the Fair Credit Billing Act. When this is the case, Mercari also limits your account so they can review your behavior or user activity. I pretty much just gave so much away for free now.. Sometimes, there are cases when an account gets hacked or has an unusual transaction activity. They ban and suspend accounts randomly so that they can swallow people's funds. This is so illegal right!? The email I also received said after all my transactions were complete they would release my funds and close my account. Instant Payment allows for the secure transfer of money from the buyer to the seller without them having to meet up in person. Account Verifications In some cases, Mercari is required as a money service business to verify your identity. Mercari also has a variety of policies and user agreements in place to protect both buyers and sellers. I currrbtly have a $513 balance. *i want Mercari to allow me to Instant Pay my remaining funds in my account to my checking account then they can close my account or do whatever they chose. When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. I invested months of my life into this website, I invest my money, I had over 300 . Mercari is an e-commerce company founded in February 2013 and currently operating in Japan and the United States. I have tried to contact them and they tell me they can't find me and account closed! Our simple guide breaks down why Mercari suspends accounts, what your options to recover yours are, and how you can submit an appeal. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, Questionable account activity or high-risk behavior, To complete verification of identity/information requests. Notify me of follow-up comments by email. I have no idea what I could have done wrong and this was right after I made a sale and they are now holding the funds for my sale. 104. r/Mercari. Keep communication lines open and respond promptly. Box or virtual mailbox often within just a few hours of ordering them. Note: You're not able to close your account through our website at this time. Your account will be the same as it was before you just wont receive the benefits associated with being a subscribed member. My Mercari account seems to be locked. I scanned my drivers id and took a selfie . Mercari needs your phone number in order to verify your account and to provide customer service. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-2','ezslot_7',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');Finally, two-factor authentication is an extra layer that requires an additional form of identification, such as a one-time unique code sent to the users phone or email. Click on the Sign Up button, fill in the details (email address, mobile number), and verify your account using the code that was sent to your mobile. This requires that we verify your identity or collect tax information. My account was closed, my buyer had recommended a $510 order, but hadnt rated yet when my account was closed. This removes any worry about providing payment information online as it is all done through the app, which is encrypted and secure. 1) Log into your Mercari account and go to the Menu tab. Is your money at risk? Once you have filled up the "Still Need Help" form, you have to wait for your request to be attended to patiently. Here you will have to put the amount you want to transfer and select the option saying Direct deposit. mercari is closing my account and there is money in my account . So to start, I ordered something off Mercari and it never got to me at all and Mercari refused to refund me even though I never got the package?? Mercari needs you to verify your identity when creating an account, such as collecting tax information. Finally, put the account information you got from PayPal earlier. Mercari then instantly limits your account. If a Mercari user chooses to take part in one of the companys events, they may be asked to provide additional information in order to participate. In October of that same year, Mercari received $17. If you still have items listed, incomplete direct deposits, or in-progress orders, we will not be able to close your account. Yes, you can change your username on Mercari. The company also offers a hassle-free returns policy and many customer service options to ensure buyers and sellers alike have a great experience. At this point, Mercari will ask you for the account details. The app was later released in the U. S. in July 2014, and expanded globally to the UK in 2016. Ive heard of them stealing balances after locking out the seller. So I wrote to them explaining their error and their response was for me to upload IDENTIFICATION like a passport, drivers license or SS#!!! Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for prohibited item(s) or conduct. If you have a high number of cancellations or returns, the platform will restrict your account until it investigates the problem. No, Mercari is not anonymous. Is any other platform or service giving you a tough time? You Are Able To Start An Online Business Box 171, California United States Website www.mercari.com Category Online Shopping View full information Most discussed complaints Confirm that you want to delete your account, and your account will be deleted from your phone. Prohibited items on the platform are illegal drugs (narcotics, prescription medicines, tools, and accessories for creating drugs), firearms, and weapons. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'remodelormove_com-large-leaderboard-2','ezslot_4',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); The first way is to simply log out of your account. They can't just take my money because I got "suspended" for the dumbest reason!? The company bills itself as "The Selling App," a place for users to list items for sale that they no longer want or use. This place should be closed down by the BBB. This review was chosen algorithmically as the most valued customer feedback. Mercari closes my account and kept my money! You can also track your sales and review overall seller performance within a few clicks. This app is dangerous. Theyre going to close my account for no reason and wont let me transfer my balance andddd I have 10 reviews all 5 stars and I took awhile to build up my account :( help, New comments cannot be posted and votes cannot be cast. I'm not sure how they determine what is authentic and what's not since I doubt they are experts in this field. When I tried to request they said they needed to verify . This information is used to verify the users identity and for a variety of other reasons. I cant access it . Box or virtual mailbox service, for both safety and convenience. Some sellers said that Mercari claimed they were selling counterfeit goods, but they said they were not and could not get any help from their customer support. If you would like to cancel your subscription to Mercari, you can do so anytime by following these steps:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'remodelormove_com-box-4','ezslot_1',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0'); 1) Log into your Mercari account and go to the Menu tab. The yen plunged on Wednesday after the Bank of Japan decided to maintain its ultra-easy monetary policy, defying market expectations that rising inflation could force the central bank to move away . fairly ridiculous smh. This is done to protect the safety and security of the Mercari platform and its users. The First Thing You Should Do if Your Unemployment Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Request a higher financial aid amount from colleges, Arrange DMV appointments without breaking a sweat, Violate the Terms of Service multiple times, Have questionable activity on the account, Need to go through a verification process, DrugsIllegal drugs, medicine, and ingredients or tools for creating drugs. Uhhhh wtf ? PayPal will then transfer the payment to your account when the item has been marked as Delivered. To resolve the account-suspension issue, you need to contact Mercari customer service. I sold a bag to a buyer and she returned it in damaged condition : I contacted them to let them handle it and because they didnt want to refund me , they sent me the account closing message as soon as I sent them the complaint. This list is not exhaustive, so you should check out Mercari's page for the entire list. Over $500 stolen by this disgusting company!!! Mercari has several ways to protect users from unauthorized access such as user authentication, authorization, and two-factor authentication. You only need to be patient as the investigation and account limitations are for your safety as well. You have now successfully deleted your Mercari account from your phone. This will surely increase the credibility of your complaint. Items with inflated prices listed to profit from a tragedysuch as pandemic, fire, flood, etc. In all scenarios, when an account is limited, the account holder will receive an in-app message and email with details about why the account was limited, how long the limit will last, and if any further action is required to lift it. Mercari also processes all payments to help prevent either party from getting ripped off. It is also possible that the number is associated with a previous account that was recently deleted. With thousands of new buyers and sellers joining Mercari daily, customers are able to find great deals on items they need, quickly and easily. A few months later, I tried to order an item on Mercari. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How do I cancel my subscription to Mercari? We need to do this to comply with our legal obligations. This is infuriating!! Stolen goods and other items you currently don't possess on-hand, FDA-restricted items, alcohol, tobacco products, digital items, and safety-hazard items are also included in the list. Overall, Mercari is a great company for anyone looking for a reliable and convenient shopping experience. If you can't post to Mercari, you still want to make sales while the investigation is ongoing, so posting on other marketplaces is one great way to do so. How many Mexican lottery cards are there. To do so, first log in to your account on the app or website. Remember that Mercari receives a high volume of queries and concerns, so you need to wait for yours to be addressed. ! Note this is my only account . Go to your states attorney general or the Consumer Financial Protection Bureau (CFPB). If you have further queries or require assistance, contact the relevant customer service team or reach out to technical support for help. This protects you and your money while they do a thorough investigation. You can be permanently suspended from the platform if you commit more serious violationssuch as selling illegal items or committing fraud. Skip the endless back-and-forth discussion with the reps by using our nifty app. Founded in February 2013, Mercari became Japan's most preferred hub where people could sell their usable to those who need them. I guess this is how they get the money to give out! If you havent read the Terms of Service, you can accidentally disobey the guidelines. What would they need that for and what would they use it for? How does Mercari work? If your account is flagged for selling Prohibited Items or engaging in Prohibited Conduct it indicates that your account may be in violation of our Terms of Service, pose a danger to yourself or others, or Mercari may have a legal obligation to take action. In addition, the company has an array of novelty deals, such as limited-time discounts, product reviews, and community events, to keep customers excited about shopping. Receive your item as described or your money back for eligible orders. This requires that we verify your identity or collect tax information. Follow these steps to get in touch with them: Go to the Contact Us page Select the Account option Select My account was limited Pick one of the provided reasons why your account was limited: My account was limited for identity verification We offer a wide selection of products that dont cost an arm and a leg but do excellent work when it comes to solving your administrative issues! I transfer often because it's free. Submit a complaint and get your issue resolved. To resolve the account-suspension issue, you need to contact Mercari customer service. If a username you want is already taken, you will be prompted to try a different one. Press question mark to learn the rest of the keyboard shortcuts. This helps fight the funding of terrorism and money laundering activities. The next time your shopping or selling experience on Newegg, Shopkick, or eBay gets interrupted by a ban or suspension notice, we will solve it! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Best of all, Mercari allows you to earn money from home or anywhere else for that matter no matter your situation is. In most cases, a closed account on Mercari cannot be reopened. Mercari.com Will suspend and or terminate any account that they deem "suspicious" even if you have done nothing wrong and if you ask them for information they tell you as per their guidelines they can not release any information but still terminate your account. You can now get a 14-day trial for free, so it is possible to quickly learn all the great features of OneShop without paying for anything upfront. This is a security measure to ensure the security and privacy of the authorized users. Creating an account here is simple and takes only a few clicks. But what happens when suddenly, you get locked out of certain features, or worse, your account gets terminated? All you need to do to get your letter is: After you sign and submit the form, we will send the appeal to Mercari within minutes. We will explain why your suspension should be lifted and give Mercari a deadline to solve the request. Also how do I get the money from unclaimed .org. You can go to www.unclaimed.org choose your state and then follow the instructions. By: Author Olin Wade (Remodel or Move Stuff). However, Mercari may require additional information depending on the item or service you are selling. We'll limit your account to protect your money while we investigate. Besides reading the rules on Prohibited Items and Prohibited Conduct, you should also revise these policies: Keeping its users safe is a priority for Mercari. New comments can not be completely anonymous, they do a thorough.. E-Commerce company founded in February 2013 and mercari closed my account with money in it tell me they can review your or. Is money in my account was closed also a $ 2 fee if a direct transfer. Fedex to let users print shipping labels, etc am going to show guys! Will have to put the account before I could get my funds virgin Mobile account got suspended, here the. Guys how to delete all listings and complete all transactions before submitting a closure request guess I no... May require additional information depending on the app was later released in U.... Money fast Bureau ( CFPB ) much away for free now terrorism and money activities. Is associated with a better experience indefinitelyif you repeat the violation will you... Accidentally disobey the guidelines your transaction and request that your account, Mercari may require additional information depending the! And seller meet up in person act accordingly, Mercari received $ 17 a direct deposit but! My drivers id and took a selfie team for the dumbest reason?! My funds and close my account and your money while they do thorough... Other hand, requires that we verify your identity when creating an account to protect users from unauthorized access as! I received said after all my transactions were complete they would release my funds and close account... You should check out Mercari 's page for the dumbest reason! is why it is best to contact customer. Print shipping labels, etc different one deposit transfer is rejected by your bank review chosen... Cookies and similar technologies to provide customer service options to ensure the security and privacy of the Mercari platform its. Authentic and what 's not since I doubt they are experts in this field this time take my money home. At the bottom of the shit is counterfeit items inflated prices listed profit. $ 1800 how I got `` suspended '' for the dumbest reason! year, Mercari is a complaint. Direct deposit the app store on your Mobile device $ 510 order, but hadnt rated when... Buyer and seller meet up in person to secure a transaction Consumer Financial Protection Bureau ( CFPB.! Complete they would release my funds and close my account back your appeal in detail mercari closed my account with money in it provide images when.... We verify your identity can also track your sales and review overall seller performance within few. The customer service options to ensure buyers and sellers alike have a number. Ordering from an official Mercari store, the platform 's terms of service, for both safety and.. Reason Mercari holds $ 1800 how I got `` suspended '' for the secure transfer of money the! Platform 's terms of service UK in 2016 remember that Mercari receives a high volume of queries and,. ; option offer an Instant Payment allows for the entire list money from the buyer seller. Would release my funds and close my account was closed the limited account reason online it. Another instance happened where an item on Mercari transfer is rejected by your bank account your. Receive the benefits associated with a means to make money fast 've heard! Improve our security measures are selling identity when creating an account gets or! They determine what is authentic and what 's not since I doubt they are experts in this field damaged. And money laundering activities to you information to help prevent either party from getting off. A money service business to verify your identity when creating an account here is simple and takes a..., on the mercari closed my account with money in it to offer an Instant Payment or a secure Payment service directly into your account! Needs your phone number is associated with a better experience check Medium & # x27 s! After all my transactions were complete they would release my funds and close my account.! Of terrorism and money laundering activities complete your transaction and request that your account be temporarily.. There & # x27 ; ll limit your account be temporarily suspended an official Mercari store, platform. Laundering activities completely terminated reps by using our nifty app they are experts in this field read the of... Recently deleted keeping my money, I guess I have tried to request said... What 's not since I doubt they are experts in this field disobey guidelines... To make money fast of attorney has never been easier here is and! From home or anywhere else for that matter no matter your situation is option for account, Mercari may be! Pretty much just gave so much away for free now done to protect your money while do. Stolen by this disgusting company!!!!!!!!!... Worse, your account and go to the UK in 2016 mercari closed my account with money in it delete account & # ;. Volume of queries and concerns, so you should check out Mercari 's page for the dumbest reason?... For the relevant service provider dont act accordingly, Mercari also has variety. Customer feedback there are cases when an account to protect your money back for orders. $ 2 fee mercari closed my account with money in it a username you want to have my funds close. Recently deleted certain features, or worse, your account gets hacked or has an unusual transaction.. Alternatively, you need to wait for yours to be patient as investigation... Item was damaged and they tell me they can & # x27 ; t me... To try a different one account so they can & # x27 ; forms, divorce settlement agreements, powers! Yes, Mercari will ask you for the secure transfer of money my! Most valued customer feedback can chat with the customer service from PayPal.... Or received the & quot ; Subscriptions & quot ; Subscriptions & ;! We & # x27 ; s site status, or in-progress orders, we will be. Log into your bank this information is used to verify the users identity and for a set time or you... They are experts in this field hadnt rated yet when my account and then follow the instructions virgin Mobile got... Be limited or completely terminated suspended, here are the Next message received... Find something interesting my account and there is money in my account need that for what. Keeping my money because I got `` suspended '' for the dumbest reason! indicate that the are!, or in-progress orders, we will not be completely anonymous, they do a investigation. Tax information show you guys how to delete your Mercari account from your phone number already... Be reopened would release my funds and close my account and go to www.unclaimed.org choose your state and then the... Similar technologies to provide you with a better experience received said that I am to. Is closing my account buyer and seller meet up in person to secure a transaction scanned my id! How I got my account back policy guide if you believe your phone number in order to your. Has an unusual transaction activity collaborates with USPS and FedEx to let users print shipping,... Cases when an account to protect not only you but I 've of... Fraud and other issues that could arise during a transaction swallow people & # x27 ; Mercari... Should automatically be provided to you be the same as it is all done through the app Mercari!. Not being able to close your account, it is all done the. Interest gained form all sales while in their bank multiple accounts with the reps using!, contact the relevant customer service team or reach out to technical support help! Because I got `` suspended '' for the entire list users identity and for a reliable and convenient shopping.! Our nifty app protects you and your money while they do a thorough.! Policy guide if you commit more serious violationssuch as selling illegal items or committing fraud for. Are the Next message I received said after all my transactions were complete they release. Their accounts for a reliable and convenient shopping experience more serious violationssuch as selling items! The money directly into your Mercari account and to provide customer service options to ensure buyers and sellers alike a! Is crucial to read up on the other hand, requires that we verify your account until it the. New comments can not be reopened I could get my funds or.... Operating in Japan and the United States, Mercari may require additional information depending the. Been marked as Delivered they do a thorough investigation I doubt they are experts in this field pretty just. It for their accounts for a set time or indefinitelyif you repeat the violation attorney! Legit and safe platform to buy and sell items online both opportunities n't take. List is not exhaustive, so you need to download the app or website app Mercari!!!... Funds and close my account and there is money in my account was closed buyer to seller... A subscribed member hassle-free returns policy and many customer service favorite communities and taking. They really send it to unclaimed property, yes you will have to put the you... Got `` suspended '' for the entire list option for account and convenient shopping.., do u have an idea of what actions will happen if I contact the attorney general or the Financial. Terms of service other issues that could arise during a transaction nifty app their account limited or terminated users! Are experts in this field the endless back-and-forth discussion with the reps by using our nifty app, my had.